🔄 Return, Refund & Cancellation Policy
At Privaa Fashions, we aim to ensure a smooth and transparent shopping experience. Please read our policy carefully before placing an order.
❌ Cancellation Policy
Orders can be cancelled only before they are shipped.
Once an order has been shipped, it cannot be cancelled through our website.
🔁 Return Policy
Returns and exchanges are applicable only on select products. Specific return eligibility and conditions are clearly mentioned on the respective product pages.
📅 Return Window
Most products come with a 7-day return window from the date of delivery, unless stated otherwise on the product page.
⚠️ Policy Changes
Privaa Fashions reserves the right to modify the return policy at any time without prior notice.
🚚 Pickup Availability
If reverse pickup service is not available at your location, you will be required to self-ship the product to our provided return address.
💰 Return / Exchange Charges
Applicable charges, if any, will be determined on a case-to-case basis.
📝 Important Notes for Returns
Products must be unused, unwashed, and in original condition
Original packaging and tags must be intact
Items without original tags will not be accepted
Customized products are not eligible for return or exchange
Return or exchange requests raised after the return window will not be accepted
💸 Refund Policy
🔄 Once the returned product is received and inspected, we will notify you regarding approval or rejection of your refund.
✅ Approved Refunds
If approved, the refund will be processed to your original mode of payment.
⏱️ Refund Timeline
Refunds are typically completed within 7–10 working days, depending on your bank or payment provider.
🚫 Non-Refundable Cases
- Products damaged due to misuse
- Customized or made-to-order items
- Products returned without original packaging or tags
🤝 Our Commitment
We are committed to fairness, transparency, and customer satisfaction. If you have any questions regarding returns or refunds, our support team will be happy to assist you.